User Conference

What you need to know

Thursday, October 5, 2017
7:30 a.m.-6:00 p.m.

The Washington Duke Inn
Durham, NC


What you can expect


Learn best practices for optimizing marketplaces and digital marketing channels, benchmarking against peers and monitoring, supercharging your overall performance and much more!


Schedule time with subject matter experts to review your account, gain specialized help for your most pressing questions and leave with suggestions for improvement.


Meet with and gain inspiration from hearing about the successful strategies directly from other ChannelAdvisor users over lunch or during one of our networking breaks.

What you will learn

By attending, you’ll hear the latest strategies and best practices from our top product and services experts for maximizing the ChannelAdvisor platform, including how to:

  • Win the Buy Box — Top strategies for Amazon, eBay, Walmart and Jet
  • Make Data-Driven Decisions — Use dashboards to effectively analyze your performance
  • Save Time and Money — Streamline fulfillment through our newest integrations with global shipping carriers
  • Stay Competitive — Leverage algorithmic repricers and new cross-channel price manager options
  • Rise to the Top — Top training on our newest features to gain the competitive edge
  • Find New Customers — Best practices for advertising on multiple marketplaces


Track descriptions immediately follow the agenda.

7:30 – 9:00

Networking Breakfast and Ask the Expert & Support Sessions

9:00 – 9:45

General Session Keynote – View Slides

Individual tracks begin

Track 1: Essentials Track

Track 2: Experienced Track

9:45 – 10:30

Personalizing Your Platform – View Slides

Advertising on Amazon – View Slides

10:30 – 10:45

Morning break and Ask the Expert Sessions

10:45 – 11:30

Amazon, eBay, Walmart & Jet Repricing with Price Manager – View Slides

Advanced Strategies for Automation – View Slides

11:30 – 12:15

Amazon Sponsored Products – View Slides

Are You Ready for a 3PL? – View Slides

12:15 – 1:15

Lunch and Ask the Expert Sessions

1:15 – 2:00

Customer Panel Discussion

2:00 – 2:45

Uncover New Insights with Reporting and Benchmarking Tools – View Slides

Demand Forecasting to Make Business Decisions – View Slides

2:45 – 3:30

Afternoon break and Ask the Expert & support sessions

3:30 – 4:15

Inventory Management & Product Optimization – View Slides

International Expansion – View Slides

4:15 – 4:30

Next Steps – View Slides

Next Steps for Power Users – View Slides

4:30 – 6:00

Closing Remarks: Cocktail & Networking Reception and Ask the Expert & Support Sessions

About the Essentials track:

New ChannelAdvisor Marketplace users with less than one year of experience using the platform should attend the EssentialsTrack, which contains six workshops covering tips and tricks to help you gain proficiency with the platform. This track helps new users leapfrog the learning curve, fully maximize platform features and apply new strategies to help reach multi-channel e-commerce goals faster. Think of it as a ChannelAdvisor 101 course on steroids, where you’ll interact with product experts to get your questions answered on the spot and leave with the operational know-how and an optimization must-do list to quickly see results and focus on your day-to-day business.

About the Experienced track:

Experienced ChannelAdvisor users with more than one year of using the platform should attend the Experienced Track, which includes six workshops covering intermediate-to-advanced e-commerce topics and ChannelAdvisor capabilities that can help accelerate global growth, conquer channel fulfillment, better forecast product needs and optimize your first-party and third-party product sales strategies. Don’t worry — just in case you missed it, you’ll also hear about all the latest features we’ve released this year. However, this track will spend less time on the “how to” and more time on the “what’s next” to take your business to the next level.


What we heard from customers attending
previous User Conferences:


Hotel Information

The Washington Duke Inn
Durham, NC

To book please call the hotel reservations department by dialing (919) 490-0999 and requesting Channeladvisor East Coast User (Group ID: 583623) guest room block.

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